How do I get started? Do I need a referral?

You can use the NDIS Access Checklist to test if you think you might be eligible for the NDIS support. If you think you are then you can call us and we can look at your situation and get you started. We will ask you few questions to help identify the best next step for you. Once that done then we will refer you to the NDIS or you can self-refer your self.

If you are applying on the behalf of a child (under the age of six). Then firstly we will assess your child individual circumstances and needs. After that assessment, we will advise you on the best next step. working with us or we will refer you to a Early Childhood Partner.

“we will also:

  • connect you and your child with the most appropriate supports in your area, such as community health centre, playgroups, etc
  • provide some short-term early intervention where it has been identified as the most appropriate support, and
  • help you to request NDIS access if your child requires longer-term early childhood intervention supports. If your child becomes an NDIS participant the Early Childhood Partner will work with you to develop an NDIS plan.” ( information from NDIS website)

For more information on NDIS, access requirements go to there website or call us.

How does the NDIS get in contact with people?

How does the NDIS get in contact with people when the Scheme starts in a new area?

This depends on whether you are already receiving disability supports.

If you currently get disability supports, we will contact you when the NDIS is available in your area.

If you are not currently receiving supports, you will need to contact us when the NDIS is available in your area. To find out when the NDIS is available in your area, visit our website.

This video (external) answers some of the most common questions about how to access the NDIS. There is also a factsheet on our website on how to access the NDIS (PDF).

Is NDIS is meant to be needs based

I keep hearing the NDIS is meant to be needs based, not diagnosis based, however it appears for adults this is not the case?

Anyone aged 6 years and older will need to provide a formal diagnosis of their disability as part of the access requirements to become an NDIS participant. However, once you are accepted into the Scheme your NDIS package will be based on your individual needs.

Children aged 0-6 years who have a developmental delay or disability can access Early Childhood Early Intervention (ECEI) to develop the skills they need early on. Access to ECEI does not require a diagnosis to receive support. However, when your child reaches 7 years old they will be re-assessed to either move to the NDIS (where a formal diagnosis is required), or transitioned to other government support services (find out more about mainstream services in this factsheet).

The NDIS is designed to support 460,000 Australians with permanent and significant disability, and every single person has different needs and goals. Each package will always look different and may even include a mix of NDIS and support from other government services. Click here to read more in the About the NDIS factsheet.

Does the NDIS cover mental health conditions as well?

IS depression covered by NDIS?

Yes. The NDIS does cover mental health but they use the term psychosocial disability (PDF) to describe any functional impairment, arising from mental health issues.

Therefore NDIS will perform an assessment. While not everyone with a mental health condition will experience psychosocial disability, those who do can experience severe effects and social disadvantage. People with a significant disability – one likely to be permanent – may qualify for NDIS support. If they don’t qualify, the NDIS will link them to appropriate supports in their local community. For more information about mental health and mainstream services, check out the factsheet on NDIS website.

Reference:- NDIS website (

If confused contact us

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